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Delivery & Returns

Delivery & Returns

Pro Supplements Ltd offers extremely reliable, Fast and Free shipping in New Zealand via CourierPost & Australia via NZPost We will forward you your unique tracking number once your order has been processed so you can track your order every step of the way.

Courier pickup times are Monday - Friday.

New Zealand Shipping Estimates (Within Business Days):

Auckland & Surrounds: Within 24 Hours
North Island: Overnight
South Island: 2 to 3 days

Damaged Goods/Lost Items

In the event that you receive faulty or damaged goods and require a refund, please contact us with your claim and we will endeavour to either replace the product(s) or provide you with a refund. Claims must be received within 7 days of receipt of goods.

if your order is worth a large amount of money, we recommend choosing the 'signature required' courier option as when selecting No Signature Required (I.E Leave at Door if not home) You accept all responsibility for missing parcels within reason.